Names are withheld to protect the privacy of the children we serve. Many of these are excerpts taken from satisfaction surveys; some responses have been paraphrased.

"You want your child to know how much you love him, and I felt I couldn't even communicate that to him. But he came here and something clicked. It's like the CSHC discovered the missing pieces, and for that, I considered this place a blessing."

"I saw tremendous progress with my son, I was very pleased with my therapist-she was prepared and organized as well as very experienced and knowledgeable. The support staff was courteous and pleasant and the whole program was well managed."

"From a parent's point of view, working with the staff at Charlotte Speech and Hearing Center was wonderful! Each person I worked with was professional, friendly and genuinely concerned. Every aspect of our work with the CSHC went smoothly and we never had any problems. The therapist always answered my questions and explained her procedures and their benefits. She encouraged my active participation in my son's learning and facilitated my involvement. She always took my opinion seriously. She listened carefully to my input about my son's development then proceeded in a way that showed how she valued my concerns."

"I was always seen on time and the clinician was very experienced and knowledgeable. I would use your services again if needed and definitely recommend them to others. Monica is great with kids and able to relate very well; she is so patient!"

"While I knew as a mother that a developmental speech problem would be difficult for my child, I never realized the additional advantages that speech therapy could have for him. None of this would be possible without the outstanding efforts of Angie and all the staff at Charlotte Speech and Hearing Center. Angie immediately sensed my son's intelligence and creativity and she treated him as an individual. Angie helped cultivate a love of reading in my son, something that will greatly aid his success in life. Thanks to Angie, Eric never had to know that anything was wrong with his speech- to the contrary: he is often praised as one of the most well-spoken children in his class. Angie's efforts reinforced my son's confidence, and her spirit strengthened her efforts. It's obvious in all that Angie does that she loves her work. My son has fond memories of his time in speech therapy. I am happy to know that the fun he had was a steppingstone to what I hope to be a lifetime of achievement."

"He hit everybody, he bit the teacher. He spit. When he got mad he threw everything. No words, no eye contact. I think he felt frustrated because he couldn't talk. Then he began speech therapy with Joy. I don't know what kind of miracle happened. Now he is completely different. I don't have words to say how thankful I am for his change. Now we see a new Jose...he's going to have a bright future."

"We are highly satisfied. We have loved our time here and have seen tremendous progress. Kristen and Jen were amazing and beyond our expectations."

"Angela has done a great job with my son. He has made great progress and always looked forward to his time with her. She provided strategies I could use at home and offered recommendations for retaining skills after his program ended."

Speech-Language Evaluation Service Testimonials:

"You are at 110% performance already! I was pleased and feel positive about the service. We will certainly recommend your service to others and plan on pursuing therapy services here."

"We would definitely recommend your service to others. I wish you had an office in Concord too! I was very impressed with the therapist and what we learned today."

"Jennifer was very helpful and understanding. She made my child very comfortable during the testing procedure and really listened to my concerns. We look forward to pursuing services here."

"It was a very good experience, I can't think of any way you could improve your services!"

"The woman who worked with my child was very child friendly. She really worked well with her and kept her attention. She was awesome! If I could recommend anyone for my child or other children it would be her. It was fun to watch."

"The clinician was wonderful with my son and she explained everything to me so I could understand what was going on. I highly recommend them to my family and friends. Thank you, we will definitely be coming here for therapy."

"I plan to take my child here for therapy services. Everyone was very helpful and pleasant. The clinician treated my child as an individual, was experienced and knowledgeable and explained the testing results in a way that I could understand."